Multivariate Data Envelopment Analysis to Measure Airline Efficiency in European Airspace: A Network‐Based Approach
Hermoso, R.; Latorre, MP.; Martinez‐Nunez, M.
Resumen:
In this paper, data envelopment analysis (DEA) is applied to exhaustively examine the
efficiency of the main airline companies in the European airspace by using novel input/outputparameters: business management factors, network analysis metrics, as well as social mediaestimators. Furthermore, we also use network analysis to provide a better differentiation amongefficiency values. Results indicate that user engagement, as well as the analysis of the position withinthe airspace-from an operative perspective, influence the efficiency of the airline companies, allowing a more comprehensive understanding of its functioning.